FAQ

Do you pickers and drivers wear PPE?

Yes. Our picking team and drivers are all wearing gloves and masks. Pickers regularly wash and sanitise their hands and drivers are sanitising their hands between deliveries.

Do you offer no-contact delivery?

Yes we can definitely arrange this for you. After you place your order get in touch by emailing orders@food-republic.com and advise you would like to arrange a no-contact delivery. We will arrange for our driver to call and advise he is on his way and then call once the goods are safely on the doorstep.

What days do you deliver?

We deliver Monday - Friday

What areas do you deliver to?

We offer free delivery to all London Postcodes on orders over £40. If you live on the fringes, or outside of London do drop an email to orders@food-republic.com and we will look into what options are available for delivery to your area.

What are your order cut off times??

All orders placed before midnight will be delivered as per the below schedule;

Order day / Delivery Day

Monday
/ Wednesday
Tuesday / Thursday
Wednesday / Friday
Thursday / Monday
Friday / Monday
Saturday / Tuesday
Sunday / Tuesday

Do you offer delivery timeslots?

In these early days of doing home deliveries we are not able to offer specific delivery slots though we are working on this. Our driver will deliver your order between 8am and 6pm and will give you a call 30 minutes before arriving to give you a heads up.

Is your business BRC certified?

Yes! we are BRC Certified with A Grade JT 037/018/01. This means you can rest assured knowing we meet the high quality and safety standards expected from a food supplier

What do I do if there's an issue with my order?

We endeavour to always provide high quality products with no missing items however, if you do have an issue with your order just drop an email to orders@food-republic.com and we will investigate and fix it for you!

Are you taking wholesale enquiries?

Yes! We are still supplying many of our existing business customers and welcome all new customer enquiries. Whether you're looking for better service, better pricing or higher quality products we can help! Call 0330 555 5888 or email orders@food-republic.com to start a conversation with us about how we can help.

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